Price adjustment in 2023

Questions & Answers

• Why are we making a price adjustment?

  An annual price adjustment is made to meet increasing costs for wages, materials and other operating costs. A price adjustment is necessary to continue offering high-quality services and work areas. Some influencing factors are:

  • High inflation that affects the whole society

  • Increased costs (electricity, interest, etc.)

  • Increased wage costs as an effect of the fact that we have collective agreements and safe forms of employment

  For more information see Terms & Conditions paragraph 9.3.

• When do the prices change?

  On April 1, 2023, the new price list comes into force. This means that you as a customer will receive your first invoice with changed prices at the beginning of May.

• What is included in the service fee?

  Some costs that are not covered by RUT-deduction system and these are the ones that are included in their service fee. These are, for example, equipment and route administration.

• E-invoice

  E-invoice payment is an advantageous option for those who do not want a paper invoice via mail. The electronic invoice is instead sent directly to you via your internet bank, where you can see the invoice, which looks the same as the regular paper invoice. E-invoice can be offered if you pay your bills through one of the following banks: Swedbank, Sparbanken Syd, Nordea, Danske Bank, SEB, Handelsbanken, Skandiabanken, ICA Banken, Länsförsäkringar Bank, Marginalen Bank, SBAB Bank and Ålandsbanken. Note, the invoice recipient must also be the e-invoice payer, not another family member.

  How It Works:

  E-invoice is ordered via your internet bank. Depending on the bank, it may look a little different, but the service is usually found under e-services / electronic invoice. Hemfrid i Sverige AB is listed as one of the companies providing e-invoices. Once you have reviewed your invoice in the internet bank, choose payment account and then approve the payment. All details such as amount, payment date and OCR number are filled in in advance. The invoice will then be automatically paid on the due date. Easy and convenient for you and good for the environment.

• E-mail invoice

  Do you want your invoice sent to your email instead of your mailbox? Register your client number and email address at kundservice@hemfrid.se and you will continue to receive the invoice as an attached PDF.

• Direct debit

  With direct debit, your payment is automatically transferred from your account on the due date of the invoice.

  How It Works:

  You can apply for direct debit directly through your internet bank. No signature is needed, as you identify yourself using your bank's login system. You can also apply for direct debit using the form, Autogiroanmälan, medgivande

  Enter the name, address, social security number and account of the payer / invoice recipient.

  If payment is to be made by a person other than the person who is the invoice recipient, you fill in the name, social security number and bank account details of the payer. In the Payer / Client number field, enter your client number at Hemfrid, located in the upper right corner of your invoice. The form is then sent to Hemfrid, Box 38154, 100 64 Stockholm.

  Once we receive your billing application, we will match the information with your bank. You will not receive an invoice once your application is approved. Instead, the amount is deducted from your account on the due date. If you want a copy of your invoice, you can register for email invoice or e-invoice.

  Cancellation of direct debit can be done via the internet bank or by contacting your bank office.

  If you have questions, please contact our customer service on phone number 010-555 85 00 or by email to info@hemfrid.se.