A home cleaning subscription means that we clean your home regularly during weekdays at 08:00–17:00. Rebooking is possible five working days in advance. Your rebooked service is saved in an hour bank with a limit of three saved occasions.
If you are interested in our subscription services, book your customer visit directly on the website or call us on: 0200–11 45 50. Subscription services start with a free home visit where we go through your requests and tell you more about how Hemfrid operates.
We aim to perform our first cleaning as quickly as possible, within one or two weeks – or when you desire.
Nothing. We can also put everything in its place if you wish.
Hemfrid’s objective is continuity. As a client, you will have the same staff on the same weekday and time for the service. During vacation or illness, you will receive a substitute who has undergone the same recruitment and training as the regular staff.
Find information about the Hemfrid app here!
A child care assignment starts with a telephone conversation where we go through your family's needs and wishes. Hemfrid then presents a suitable candidate that your family gets to meet before the assignment begins.
Our services come with a quality guarantee. If, for some reason, you do not think the performance live up to our agreement, we will try to make it right. After each cleaning occasion, you can give feedback on the performance using Hemfrids App.
All our staff has undergone internal introduction and training before handling their own assignments. It is also obligatory to wear Hemfrid's work uniforms.
When hiring, we request excerpts from the police tax register and all our employees sign a confidentiality agreement. Hemfrid has well-developed routines for managing keys, alarms and other sensitive client information.
The staff is insured during working hours and on the way to and from work.
Hemfrid has insurance that covers any damage to property caused by our personnel.
At the time of purchase, you pay 50 % of the labor cost. Hemfrid administers your tax reduction with the Swedish Tax Agency.
By monthly invoicing in arrears. Our payment terms are 20 days from the invoice date.
We will not pay you a visit beforehand for one-off assignments.
Hemfrid has listed certain elements that are included in a house cleaning. If you feel something is missing, or if you want to prioritize certain elements, we can arrange it. The number of hours for house cleaning depends on the size and characteristics of your home and the amount of work required. Read more about which tasks are performed and book your deep cleaning directly on the webb.
Hemfrid’s removal cleaning is extensive, and window cleaning is always included.
