Get started with Weekly Cleaning
We help you with regular home cleaning and a simpler everyday life. For the best service, we always start with a free start-up meeting to adapt the Weekly Cleaning to your needs.
Please provide your postal code and living space to see a price estimate
How our cleaning subscription works
The best conditions
All employees have collective agreements, paid holidays, pension provisions and other benefits.
Personal start meeting
Together we agree on which rooms to include, what to do and how you want it done.
Cleaning products included
At start-up you will receive a cleaning package with microfiber cloths and mop handle. Our cleaning products are included and replenished when they run out.
Your Hemfrid journey can begin!
Think no more about ironing and washing, cleaning windows or cleaning weeds. Use the subscription hours for all our routing services.
We Always Start With a Home Visit!
Because it is not always fun to get the vacuum cleaner in the middle of the night. We want to make it easy for you to think of other things. Have a pro take care of the cleaning. Leave the dust bunnies, dishes and laundry to us. So you have time for everything else.
Tell us what you need help with, and we will adjust our cleaning accordingly. Together we agree on which rooms to include, what to do and how you want it done. We compile all the needs in your customer profile that form the basis of your Weekly cleaning.
We help with everything from ironing and laundry to changing sheets. Tell us, and we'll fix it for you!
One subscription - several services
Having a cleaning subscription with us means that you get home cleaning with tailormade solutions at a fixed monthly cost. Always with quality guarantee.
We help with everything from ironing and laundry to changing sheets and picking up children's toys. If you need to re-book, the hours are saved in your Timebank and can be used at another time. With us, you always get personal service with tailor-made solutions. We are here for you.
In addition to Weekly cleaning, you can use all our rut services within the framework of your cleaning subscription. Choose and choose between everything from Gardening and Moving service to Deep Cleaning and Window Cleaning.
As a customer with us, of course, we include our Swedish-made and ecolabelled cleaning products - please the environment and your home. So if you want a safe and sustainable choice with trained staff and nice conditions, then Hemfrid is here for you.
How to become a customer
In order for you to get the best cleaning for your home, we always base it on your needs. Before your Weekly cleaning starts we have a free start up meeting where you show us your home and describe your needs. We always recommend a personal home visit where we visit you in your home. We also offer a digital home visit where you show us your home in a video call.
During the start up meeting, we compile your needs in your customer profile that forms the basis for your weekly cleaning.
When you have chosen to become a customer with us, we will agree on the number of hours and what weekday you want us to come. Then you will know who will be your Hemfridare and we will organize a key.
When you start, you get a cleaning package with microfiber cloths and mop. Our cleaning products which are environmentally friendly are included in the subscription and refilled when they run out. We use your vacuum cleaner.
We start your regular home cleaning with a thorough Deep cleaning
Our cleaning subscriptions
Hemfrid offers three different subscription packages. We also help with everything from ironing and laundry to changing sheets and picking up the children's toys. After you have booked the start-up meeting with us, our advisers will give you a tailor-made proposal for the package that suits you and your needs. Here you can read more about our subscription packages.
*Please note that some of our services are only offered in certain locations.
Our subscription package for you who want more time for other things.
In addition to Weekly cleaning, you can also use Window cleaning and Deep cleaning within the framework of Hemfrid BAS.
Hemfrid Bas includes:
- Weekly cleaning
- Window cleaning
- Deep cleaning
Our subscription package for you who want that little extra .
In addition to Weekly cleaning, within the framework of Hemfrid PLUS, you can also use our services Window cleaning, Deep cleaning, Gardening and Move out cleaning.
Hemfrid Plus includes*:
- Weekly cleaning
- Window cleaning
- Deep cleaning
- Move out cleaning
24 h/month or more
Our subscription package for you who want full service.
In addition to Weekly cleaning, within the framework of Hemfrid PREMIUM you can use all our RUT services. We also offer additional home services, more tailored solutions and greater flexibility around your bookings.
Hemfrid Premium includes*:
- Weekly cleaning
- Window cleaning
- Deep cleaning
- Move out cleaning
- Moving services
- Everyday care
Frequently asked questions about Hemfrid's Weekly cleaning
Here we have collected frequently asked questions and answers about Hemfrid's Weekly Cleaning, how to book, what is included, about safety and security and answers to frequently asked questions for those of you who already have weekly cleaning and your Timebank.
- Weekly cleaning
- What's included
- Already customer
- How do I book weekly cleaning?
- Can I book cleaning every two weeks?
Yes, we offer cleaning every week or every other week.
- How many hours of cleaning is the minimum I can book?
In order for us to be able to perform a good cleaning with you, at least three hours are needed every other week.
- What happens during the start-up meeting?
During the start-up meeting, we will see you at your home or digitally via video to go through what you need help with. We compile your needs and wishes in your customer profile.
- Why do you start with a start up cleaning?
We want to give you the best conditions for your weekly cleaning and start with a thorough initial cleaning performed by a team with Hemfridare. This means that your Hemfridare during the cleaning session with you has time for all the steps that are included in the cleaning description for your home.
- Is it the same person who cleans every time?
Our ambition is for you to get cleaning from the same Hemfridare every time. If your regular Hemfridare is prevented, another Hemfridare from our service team can come out instead. You can be sure that all our Hemfridare undergo the same thorough training in cleaning so that we can maintain the continuity of your weekly cleaning.
- Do you come the same day of the week and time every time?
We book a fixed day of the week and time in connection with your initial cleaning. Should there be a change in the schedule, for example due to illness, your area manager will contact you.
- What is done during a Weekly Cleaning
Weekly cleaning includes these tasks as standard.
WE CLEAN IN ALL ROOMS including bath/toiletand kitchen • Vacuum floors, moldings, electrical contacts, radiators, carpets and upholstered furniture • Damp mop floors or otherwise clean them as agreed • Wipe doors and door frames where we can reach • Dust window sills and free surfaces • Dust lamps, shelves and picture frames where we can access • Polish mirrors • Make beds • Empty trash
BATHROOM AND TOILET • Clean bath, shower, sink and toilet • Wipe stains from walls • Wipe bathroom cabinets and appliances
KITCHEN • Clean the sink and kitchen counter, stove and wall behind the stove and sink • Clean the inside of the microwave • Clean the outside and inside of cabinets where there is a rubbish bin • Wipe kitchen doors • Wipe fan and the outside of other appliances • Empty the household rubbish
You can add hours to your weekly cleaning for additional tasks, such as washing and ironing, fridge and oven cleaning, organizing wardrobes and picking up the children's toys.
- What do I need to have at home when you clean?
The subscription for Weekly Cleaning includes all our own eco-labeled cleaning products as well as rags, mops and mop stands. We use your vacuum cleaner and two buckets that you provide.
- Can you do laundry and iron in connection with the weekly cleaning?
We are happy to help you with washing and ironing as far as we have time during your cleaning sessions. You can easily add more hours via the Hemfrid app, or contact us by email or phone.
- Can I get help with anything other than just weekly cleaning when you are already at my house?
In addition to the weekly cleaning, we can also help you with picking up, sorting toys, washing clothes and home textiles, ironing, organizing, sorting recycling, cleaning the oven and refrigerator and the like. Let us know when booking so we can adjust your weekly cleaning per your request. You can always contact us to add hours to your cleaning sessions so they comply with your needs.
- How do you handle Covid-19?
- How do you handle my keys?
When you have chosen to become a customer with us, we will issue keys from you. These are then in safe storage with us and are used by the Hemfridare during the cleaning session at your house.
- I have an alarm at home, how does that work?
It's no problem. We enter information about the alarm in your customer profile.
- Do you have a duty of confidentiality?
Of couse! We have a duty of confidentiality regarding everything that concerns you and your home.
- What happens if something breaks when you clean my house?
We have a liability insurance with Länsförsäkringar if something should break during a cleaning session at your home.
- I have pets, can they be at home here you clean?
Yes, that's fine! We note in your customer profile that you have a dog or cat or other pet that moves freely in your home so that your Hemfridare knows.
- Can I be home when you clean?
You do not have to be home when we arrive, but you can of course be there if you want or need to.
- I need to rebook my cleaning session, how do I do it?
- Can I postpone my cleaning for a while?
If you have cleaning every week, you can cancel up to five (5) cleaning sessions. If you have cleaning every other week, you are able to cancel three (3) cleaning sessions.
- What does a Timebank at Hemfrid mean?
With a Hemfrid cleaning subscription, a certain number of hours are included each month when we take care of your home. In order for you to have a simpler everyday life, in addition to your subscription, you can both save and borrow extra hours corresponding to three cleaning sessions in your Timebank. In the Timebank you see the value of saved and borrowed sessions. With your time value, you can exchange saved hours and book the services included in your subscription.
- What can I use my hours for?
- How many hours can I collect?
You can save or borrow time in your Timebank corresponding to a maximum of three (3) cleaning sessions. If you collect more hours than the maximum limit allows, the difference of saved hours will be removed and can't be used in the future, while an excess of borrowed hours will be invoiced extra.
- Why don't I have a Timebank?
If you don't have a Timebank, it's because you don't have a cleaning subscription. If you're a subscription customer but have 0 hours in the Timebank, this means that you haven't made any changes to the weekly cleaning, ie. neither cancellations nor additional bookings.
- Why do I have a positive value in the Timebank?
If you have a positive (+) hourly value in your Timebank, it means that you've canceled one or more cleaning sessions and the total time has been saved in your timebank. You can use your saved hours to book the services included in your subscription. You can save a total of up to the Timebank's maximum ceiling, after which the difference disappears and can't be used.
- Why do I have a negative value in the Timebank?
If you have a negative (-) Timebank value, this means that you've booked extra cleaning sessions or other services in addition to your regular subscription cleaning. If you use more hours than the Timebank's maximum limit allows, the difference between borrowed hours will be extra invoiced the month after execution.
- Why am I being billed extra?
You've used more than what the Timebank's maximum limit allows and where the difference of borrowed hours will be extra invoiced the month after execution. You can keep track of your Timebank in the Hemfrid app.
- How do I view my Timebank?
Our staff are trained, have permanent employment and are covered by collective agreements.
Should an accident occur, Hemfrid has liability insurance and is responsible for any damage caused by our staff. Of course, our employees are also fully insured, both during working hours and to and from work.
Cleaning materials included
The products we use are environmentally friendly.
The guarantee means that we fix what you are not satisfied with right away.
About tax reduction
If you purchase Hemfrid household services, you will receive a 50 % tax deduction on the labor cost.
Time for a simpler everyday life!
Get a price estimate.
Hemfrid's own cleaning products
We want it to be easy to take care of the home in an environmentally friendly way. That is why we have developed our own cleaning products marked with Bra Miljöval.
Meet Marcia Eunice
"I started as a Hemfridare then I became a supervisor and got to introduce new colleagues in the profession - today I'm leading the service team."
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